Shipping policy

Thank you for choosing OLFINITY, your trusted source for scents on the go.

Enjoy Free Shipping on Orders Above €90!

PROCESSING

All orders placed through olfinity.com will be processed promptly, generally within one (1) - two (2) business days after receipt of payment. Our goal is to get your order to you as swiftly as possible.

SHIPPING CARRIER

Your order will be shipped from our Logistic Center located in Chatou, France. We collaborate with our most trusted carrier: colissimo.

SHIPPING SERVICE

To ensure the safe and efficient delivery of your order, our shipping service includes careful handling, expert packing, and postage. We take great care to protect every item in your order, ensuring that they arrive at your doorstep in perfect condition.

ENVIRONMENTAL COMMITMENT

At OLFINITY, we are committed to caring for the planet and reducing waste. To minimize our environmental impact, we have taken significant steps to adjust our box sizes and utilize recycled materials for packaging. This allows us to provide ample packaging while being mindful of our ecological footprint.

GROUPING ORDERS

To optimize shipping efficiency, we advise our customers to group items in one order whenever possible. Unfortunately, we are unable to combine two distinct orders placed separately. If you have any questions or require assistance with order grouping, please feel free to reach out to our customer support team.

ORDER INQUIRIES

For any questions or concerns regarding your order, our dedicated customer support team is here to assist you. You can reach us at order.eu@olfinity.com

We value your trust in OLFINITY, and we are committed to providing excellent service throughout your shopping experience.

Thank you for choosing OLFINITY. We hope you enjoy the peace of mind our products provide, allowing you to embrace the benefits of essential oils on the go.

Warm regards,

The OLFINITY Team